How Does Chargeback Rescue Work?
When you sign up we review all of your policies, website, paperwork and we make suggestions on how to win chargebacks.
The first thing all merchants need to understand is that no matter what the cardholder/customer signs there is no way to stop anyone from doing a chargeback.
What we do is put your business in a position so you can WIN your CHARGEBACKS!
Why Do Merchants Use Chargeback Rescue?
We keep up with the rules and changes so we are prepared and we adjust letters based on what the cardholder/customer has complained about.
What happens when get a chargeback?
Send us your chargeback letter and all the documents, along with the letter you want to send.
Step – 1 We then review all of the information
Step 2 We assist you in making any changes to the letter
Step 3 – We discuss the changes and you submit your chargeback
Step 4 – Merchants need to call the next day and make sure all the info was received and is correct.
Step 5 – If this a difficult case we can get involved in calling the chargeback department on your behalf.
** If you are a Nationwide Payment Systems Client – we have more control over Step 5.